Privacy Policy

1. Information We Collect

When you submit an inquiry through our contact form, we collect your name, email address, phone number (optional), company name, and the message content including any part numbers or technical specifications you provide. We also collect standard web server log data including IP address, browser type, and pages visited for security and analytics purposes.

2. How We Use Your Information

We use the information you provide solely to respond to your inquiries, process quote requests, fulfill orders, and provide technical support. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with shipping carriers (DHL, FedEx, UPS) solely for order fulfillment.

3. Data Storage & Security

Your data is stored on Cloudflare's global infrastructure with encryption at rest and in transit (TLS 1.3). We retain inquiry data for 24 months to support ongoing business relationships and warranty claims. You may request deletion of your data at any time by contacting [email protected].

4. Cookies

This website is a static site and does not use tracking cookies, analytics cookies, or advertising cookies. Cloudflare may set a minimal session cookie (__cf_bm) for bot detection and security — this cookie does not track personal behavior.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days as required by applicable law.

6. Contact

For privacy-related questions, contact our Data Protection Officer at:
Email: [email protected]
Address: Shenzhen, Guangdong, China